Plans disappeared in Segment Pro
- Thread starter calbert52
- Start date
First check to make sure you can see hidden files in File Explorer
Then go to:
- C: User/user name / AppData / Roaming / WoodTurnerPro / Segment Pro / Images / JsonPlan
and see if there are any files in there
Are there any json files in that folder?
When you start up SP and click on the Plans tab, are there any plans showing up in the Plans window?
side note. under the Segment Pro/Images there is also a folder called JsonProfile
this folder should contain the profiles that come with SP.
It would be helpful if you could post a sceenshot of what you are seeing or not seeing.
An example:
Then go to:
- C: User/user name / AppData / Roaming / WoodTurnerPro / Segment Pro / Images / JsonPlan
and see if there are any files in there
Are there any json files in that folder?
When you start up SP and click on the Plans tab, are there any plans showing up in the Plans window?
side note. under the Segment Pro/Images there is also a folder called JsonProfile
this folder should contain the profiles that come with SP.
It would be helpful if you could post a sceenshot of what you are seeing or not seeing.
An example:
Last edited:
I believe the issue is that at some time you deleted one or more files that the software thinks should be there. When this happens, the software acts like a 2-year-old. There is an easy fix.
Go to the Downloads page and click on the installer for Segment PRO. At the start of the installation, it will see that it is installing the same version that is installed and will give you a different page with three options. Click the option 'Repair' and the software will be in the condition it was when it was installed.
I have delete buttons on things that should not be deleted because I can't put them on just the items that you create. The best thing to do is to delete on things you create such as Plans, species, new palletes and new profiles. Don't delete any categories because that will delete everything in that category.
Once you do that, please report back as whether that solved the problem or not.
Lloyd
Go to the Downloads page and click on the installer for Segment PRO. At the start of the installation, it will see that it is installing the same version that is installed and will give you a different page with three options. Click the option 'Repair' and the software will be in the condition it was when it was installed.
I have delete buttons on things that should not be deleted because I can't put them on just the items that you create. The best thing to do is to delete on things you create such as Plans, species, new palletes and new profiles. Don't delete any categories because that will delete everything in that category.
Once you do that, please report back as whether that solved the problem or not.
Lloyd