• Having problems with video with Segment PRO on a new PC? You could be experiencing one (or both) of two problems. First, if you have an ultra high-resolution screen, the recommended settings might be higher than 1920 x 1080 with a scale factor of more than 100% and the user interfaces for all software written in c# will NOT be correct. Simply change the resolution and scaling to 1920 x 1080 and scale to 100%. Second, if you have a wonky Bowl View, you have an Intel Iris graphics solution and there are serious problems with it. Solution - go to the Drivers page at Intel's website and install their latest driver for your computer. This will fix it. Link: https://www.intel.com/content/www/us/en/download-center/home.html

Trouble with "palette"


New Member
I hit the "palette" tab in Segment Pro to try to create a new palette. I thought it went fine but apparently not. When I try to open any of my previously created plans, I get the message "one or more species is missing from a palette. Please click the palette tab and make sure all species have been selected." It's not clear to me what action I need to take at this point. None of my plans will open. Help!

Lloyd Johnson

Staff member
DanSco is up and running again but if others read this, the error means that a palette has not been populated with 10 species and if that is the case, the software doesn’t know what to do about it. Make sure that all 10 spaces for species are filled and it is not a problem to have more than one space have the same species.