• Having problems with video with Segment PRO on a new PC? You could be experiencing one (or both) of two problems. First, if you have an ultra high-resolution screen, the recommended settings might be higher than 1920 x 1080 with a scale factor of more than 100% and the user interfaces for all software written in c# will NOT be correct. Simply change the resolution and scaling to 1920 x 1080 and scale to 100%. Second, if you have a wonky Bowl View, you have an Intel Iris graphics solution and there are serious problems with it. Solution - go to the Drivers page at Intel's website and install their latest driver for your computer. This will fix it. Link: https://www.intel.com/content/www/us/en/download-center/home.html

Ring View

Dennis Castle

PRO Member
Sorry if you've answered this question before, but I'm trying to figure out if I can to a screen which shows an overhead view of each ring and the location of individual segments on that ring. When I hit the ring tab at the top of the screen, my program goes to a screen my C drive with file folders and returens a message that it can't locate ring data.

I'm assuming that the location of each segment and wood type on a ring is necessary in completing a design on the bowl.


Super Moderator
Staff member
Hi Dennis.
In SP the ring view is used only for layout if you have "painted" a design. SP produces a pdf file. In the pop up window you add the name of the pdf file. The default location is on your C drive under My Segment Pro.

If you have not painted a design you will get a message basically indicating in is not available.
Make sure you have selected painted segment and you have painted a design.

painting a ring does not work if tornado or featured ring is selected. For full control of each ring you would need to use WTP.
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