• ATTENTION! I will be unable to do any shipments from Saturday, March 4th through March 16th. This includes all Stomper products and backup flash drives. If you choose to place orders for any Stomper products during this time, they will ship in the order they were received. I will continue to answer emails but will not be answering phone calls. I apologize for any inconvenience this may create.
  • Having problems with video with Segment PRO on a new computer? You have an Intel Iris graphics solution and there are serious problems with it. Solution - go to the Drivers page at Intel's website and install their latest driver for your computer. This will fix it. Link: https://www.intel.com/content/www/us/en/download-center/home.html

Trouble with "palette"


New Member
I hit the "palette" tab in Segment Pro to try to create a new palette. I thought it went fine but apparently not. When I try to open any of my previously created plans, I get the message "one or more species is missing from a palette. Please click the palette tab and make sure all species have been selected." It's not clear to me what action I need to take at this point. None of my plans will open. Help!

Lloyd Johnson

Staff member
DanSco is up and running again but if others read this, the error means that a palette has not been populated with 10 species and if that is the case, the software doesn’t know what to do about it. Make sure that all 10 spaces for species are filled and it is not a problem to have more than one space have the same species.