I have followed these steps exactly and I also see a saved plan right after saving. However if I exit SP and return it is no longer there. I did check the SP file as you suggested and it is not there either. The PDF for the segments are there but no json files. I am using an older computer with Windows 7. Could that be a potential problem? Everything else seems to be working. I did just get this though so can’t say for certain everything is working as designed.
Windows 7 should not be the issue. I used to run SP on an old XP laptop.
As far as the folder I was mistaken. The My SP folder is where shared (exported) files are placed.
These folders might be hidden on your computer and if they are, you need to click the 'Show Hidden' checkbox in your File Explorer to see them.
The folder where the plans are saved for SP is:
C:\Users\<your username>\AppData\Roaming\Woodturner PRO\Segment PRO
and the two folders are:
Plan
JsonPlan
Likewse, the two folders containing saved Profiles are:
Profile
JsonProfile
When the software starts, it builds the contents of Profiles and Plans by reading each of the files in these four folders.
Likewise the other SP folders and stored data are
C:\users\your user name\AppData\Roaming\Woodturner PRO\Segment PRO\Images
The directories:
JsonCategory.............your categories
JsonPalette................your palettes
JsonPlan....................your plans
JsonProfile.................your profiles
If you continue to have problems I would send Lloyd an email.