Problems uploading picture

Discussion in 'Suggestions and Help with New Forum and Gallery' started by Bob Beaupre, Jan 14, 2017.

  1. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    Problems uploading picture both with upload button and drag and drop
     
    Last edited: Jan 14, 2017
  2. Lloyd Johnson

    Lloyd Johnson Administrator Staff Member

    Can you provide more details? I just uploaded a picture to the gallery and also to a message so you must be talking about something else.
     
  3. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    just tried here and no go. Using Chrome?? even tried reboot. will try Edge
     
  4. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    nope will disable my hosts file and retry
     
  5. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    Nope using Upload a File button I now get an error message
     
  6. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    Didn't you get my check?? :)
     
  7. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    Now upload bar is just sitting at 100%
     
  8. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    Pasted web address look all funky also
     
  9. Lloyd Johnson

    Lloyd Johnson Administrator Staff Member

    Can you clear your cache and try again? If still a problem, send me a screenshot of the error.
     
  10. Lloyd Johnson

    Lloyd Johnson Administrator Staff Member

    Just testing Upload File...
     

    Attached Files:

  11. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    PDF's work??
    I'll try a different image file
     

    Attached Files:

  12. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    This one works, must just be the file?? 15940813_10211704146092738_9074746754485452860_n.jpg
     
  13. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    Is there some size limit on the new server or with the new update?
    jpg file 2.9 MB, 2.5 MB, 1.73 MB, 2.42 MB 1.65 MB 1.36 MB don't work
    jpg file 462 KB, 936 KB, 4.52 MB work
    Tried a 12 MB PNG and got error message file to big

    very inconsistent?
     
  14. Lloyd Johnson

    Lloyd Johnson Administrator Staff Member

    There aren't any changes because it was an bit-by-bit transfer from one host to another. I never allowed an image of 12MB. The file should not be any more than 100K so a file of that size is 120 times larger than it needs to be. With the high density of modern cameras (mine is 54MB), you have to have a limit set.

    If the file won't upload, it is likely because it is not a well-formed image file. If you use a program like IrfanView (Title: {title]) to open that file and then do a Save As, I'm sure you'll be able to upload that file because it will be a well-formed image. In Irfanview, Tools > Resize will let you change the resolution of the image and anything more than 1000 is simply using up server space needlessly.

    Obviously, this is not something I have any control over because this is not my software. I only establish the size limit. The Gallery software is the exact software that was on the last host, though, so you would not have been able to upload it there, either.
     
  15. peter white

    peter white PRO Member

    Am having trouble uploading a picture to gallery. It goes to 100% and then error comes up saying problem uploading image.
    Can you point me in right direction to what I an doing wrong.
    Thanks
    Peter
     
  16. Bobsturnery

    Bobsturnery PRO Member

    I am having the same problem have not been able to upload a picture for several days. If I try to load a picture more than 3 times the web page locks me out and I cannot access the site at all until the next day. It appears that it is nothing to do with woodturner pro but something to do with the web hosting company restricting access.
     
  17. Glenn McCarron

    Glenn McCarron PRO Member

    Lloyd did transfer to a new host last week so there may be issues. I have noticed some missing posts as well. Lloyd has been quiet so I assume that means he is very busy???
     
  18. Bob Beaupre

    Bob Beaupre Administrator Staff Member

    I have the same problems, at least I'm not the only one. :)
     
  19. Lloyd Johnson

    Lloyd Johnson Administrator Staff Member

    I may have found the problem. I had the hosting company increase the PHP memory and I'm hopeful that this solved the problem. If you get the chance, can your try another upload and let me know if it fixed the issue or if it still persists.
    Thanks,
    Lloyd
     
  20. Lloyd Johnson

    Lloyd Johnson Administrator Staff Member

    Bob, (or anyone reading this)
    Can you try uploading an attachment again? I have disabled the Flash Uploader so now it will use a different method of uploading attachments.
     

Share This Page