• Having problems with video with Segment PRO on a new PC? You could be experiencing one (or both) of two problems. First, if you have an ultra high-resolution screen, the recommended settings might be higher than 1920 x 1080 with a scale factor of more than 100% and the user interfaces for all software written in c# will NOT be correct. Simply change the resolution and scaling to 1920 x 1080 and scale to 100%. Second, if you have a wonky Bowl View, you have an Intel Iris graphics solution and there are serious problems with it. Solution - go to the Drivers page at Intel's website and install their latest driver for your computer. This will fix it. Link: https://www.intel.com/content/www/us/en/download-center/home.html
Jeff Miller

Jeff Miller

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  • brian schumacher
    what is the dia. of the bowl you use for your picture? yes I'm new to this forum. thanks in advance Brian
    Jeff Miller
    Jeff Miller
    I think it was about 12 inches. I no longer have that piece in my possession.
    Jeff Miller
    Lloyd,
    I don't know what the answer is. I already deleted the printer (three times) and Windows finds it OK and it prints from the other programs- both Win and non-Win programs. I might try a different printer, but I'm busy getting presents ready (as is everyone). If I get it figured out, I'll drop you a line. Thanks.

    Jeff
    H
    Jeff,
    I'm afraid there's something going on with your computer that is not allowing us to print. I say this because this was working and now doesn't with no changes to the software. Also, as I said, this is happening from two different pieces of software that have nothing in common. It really sounds like a network issue. We use the Windows Print System that just lets Windows take care of the entire process. Other software that can print to the printer might have a more direct method of printing and so they bypass the operating system altogether.

    I suspect that you can delete the printer altogether and have it re-discovered and Windows will probably be able to find that printer again.

    Lloyd
    H
    That's really puzzling as those two programs are written in different languages which have nothing in common from a printing standpoint.

    There is one thing I would try in Woodturner PRO. Go File > Options and there is a slider bar that is probably set in the middle. Slide it to the left and print again. This creates a simpler print stream and almost always fixes print issues that have to do with printer memory that may not be sufficient.

    Let's start there as I currently have no suggestions for Lamination PRO. We don't know anything about whats downstream as far as printing goes. We simply open the Microsoft Print Spool system and give it a rastered print image and we're done.

    Lloyd
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